1. Observe and protect
Note down what's showing up, hold off further damage anywhere it's safe to step in, and gather whatever history exists on the property.
2. Evaluate the house and site
A sound Wilmington-area evaluation works through water category, elapsed time, cavities that can't be seen, electrical safety, and material porosity before any plan gets made -- and nothing here promises an emergency-speed response.
3. Define a written scope
Spell out preparation, protection, materials, access, permitting, testing, cleanup, finish restoration, exclusions, and change-order rules -- in writing.
4. Compare providers
Check each Wilmington provider's credentials first, then set the proposals side by side and weigh their reasoning and boundaries, not just the price at the bottom.
5. Inspect closeout
Confirm the test results, cleanup standard, paperwork, warranty terms, and whatever maintenance responsibility remains with the homeowner.